Welcome to MP Logistics. By accessing or using our courier and logistics services, you agree to the following Terms & Conditions.

1. Services

MP Logistics provides courier, parcel, and logistics services across selected locations in India. Service availability may vary depending on the destination.

2. User Responsibilities

You agree to:

• Provide accurate shipment details (address, contact, package contents)
• Properly pack items to prevent damage
• Ensure that the shipment complies with all applicable laws

3. Prohibited Items

We do not accept shipments containing:

• Illegal or banned goods
• Hazardous or explosive materials
• Flammable substances
• Restricted or prohibited items under Indian law

If such items are found, MP Logistics reserves the right to cancel the shipment without refund.

4. Charges & Payments

• Shipping charges depend on weight, size, distance, and service type
• All payments must be made in advance unless agreed otherwise
• Additional charges may apply for re-delivery or special handling

5. Delivery Terms

• Delivery timelines are estimated and not guaranteed
• Delays may occur due to weather, traffic, or unforeseen operational issues
• MP Logistics is not liable for delays beyond its control

6. Limitation of Liability

• We are not responsible for indirect or consequential losses
• Compensation for lost or damaged shipments (if applicable) is limited to declared value or as per company policy
• No liability for improper packaging by sender

7. Cancellation

• Orders can only be cancelled before dispatch
• Once shipped, cancellation is not allowed

8. Changes to Terms

MP Logistics reserves the right to update these terms at any time without prior notice.

9. Contact Information

MP Logistics
📍 1st Floor Shop No. 12, Opp. Nehru Stadium, Harda, Dist. Harda (M.P.), 461331
📞 +91 9589821759
📧 mplogistics80373@gmail.com